In The Art of Community, Jono Bacon describes teams as “the building blocks of community”. As your community grows beyond a few dozen people it becomes harder for them to collaborate and focus in on specific tasks all together. When that happens you can re-invigorate your community by forming teams around common interests and goals….
A CRM, or Customer Relationship Manager, has been an invaluable tool for sales and support teams for decades, helping them interact better with customers or prospective customers by providing them with the information they need to do their job more effectively. A Community CRM, or Community Relationship Manager, brings the same benefits to those of…
Community insights can provide a lot of value to your company, but getting those insights in front of the people who can benefit from them most has always been a challenge. Not anymore! Today we’re launching our Salesforce integration for Savannah CRM, which will let community managers share what they’ve learned from the community directly…
Savannah CRM provides a huge amount of insights and information to community managers about their community’s activities, interests and leaders. Now we’re making it easier than ever for community managers to share that information with a wider audience! If you see this “Share” button at the top of any page, just to the right of…
