How To

How to Build Teams in your Community

In The Art of Community, Jono Bacon describes teams as “the building blocks of community”. As your community grows beyond a few dozen people it becomes harder for them to collaborate and focus in on specific tasks all together. When that happens you can re-invigorate your community by forming teams around common interests and goals….

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What is a Community Relationship Manager?

A CRM, or Customer Relationship Manager, has been an invaluable tool for sales and support teams for decades, helping them interact better with customers or prospective customers by providing them with the information they need to do their job more effectively. A Community CRM, or Community Relationship Manager, brings the same benefits to those of…

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Savannah CRM Integration with Salesforce.com

Community insights can provide a lot of value to your company, but getting those insights in front of the people who can benefit from them most has always been a challenge. Not anymore! Today we’re launching our Salesforce integration for Savannah CRM, which will let community managers share what they’ve learned from the community directly…

Features

Show off your community with new Shared Dashboards

Savannah CRM provides a huge amount of insights and information to community managers about their community’s activities, interests and leaders. Now we’re making it easier than ever for community managers to share that information with a wider audience! If you see this “Share” button at the top of any page, just to the right of…

Plans

New pricing for Individual Community Managers

Building and managing a community is a lot of work, especially if you’re the only one doing it. Usually solo community managers have very little budget for tools that make your job easier and your work more productive. So to help we’re introducing a new, more affordable pricing level just for you! Let Savannah CRM…

5 Ways You Should Be Using Tags
How To

5 Ways You Should Be Using Tags

Tags are a simple yet powerful feature that Savannah CRM provides. In fact, Tags are a critical piece of many other features, and using them effectively will improve your entire experience and workflow in Savannah. Below are five key ways you should be using Tags to take full advantage of them. 1. Auto-Tag Conversations by…

3 Strategies for Savannah Projects
How To

3 Strategies for Savannah Projects

Savannah CRM brings all of your members and activity together in one place, making it easy to manage your community as a whole. But often times y’ll need to manage segments of your community individually, especially as your community grows and people start to specialize on different things. Savannah helps you here too, by allowing…